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Director of Spa
COMPLETED
Industry: Hospitality & Leisure Function: Operations Type: Permanent Location: China Post: September 2017
COMPLETED
Industry: Hospitality & Leisure
Function: Operations Type: Permanent
Location: China Post: September 2017
Key Responsibilities
  • Responsible for the overall management and performance of  all the spa and treatment facilities in the hotel, ensuring high standards of professionalism, customer service and financial performance
  • Provide leadership, direction and support to the employees and develop a highly motivated team that deliver high standards of service in all areas
  • Take responsibility for Health and Safety within the spa ensuring adherence to both statutory regulations and Company guideline
  • Review and monitor monthly financial performance incorporating proposals and recommendations to ensure performance is as expected
  • Review monthly revenue and cost budgets with Hotel Senior Management making recommendations to address differences
  • Ensure collateral, point of sale and promotional material reflect the quality and integrity of hotel brand
  • Deliver the defined concept through all areas of the spa operation and to ensure that all staff are highly skilled and professional in their approach
The Candidate
  • Qualified Aesthetician/multi-skilled therapist with recognised international qualifications
  • Min. 5 years of relevant experience at a five-star spa property in a leadership role
  • Impeccable grooming and personal presentation
  • Exceptional customer service skills
  • Retail product sales background is an advantage
  • Ability to maintain high service standards and delivery
  • Comfortable working flexi hours
  • Fluency in English communication
Work Location

 Beijing, Hong Kong

Remarks:

  • Short-listed candidates will be notified via email or telephone within 2 weeks of application.
  • Personal particulars and other information collected are used strictly for recruitment purposes and will cease to be stored in the recruitment database 2 years after your application date.

Contact Us

Matoon Asia Limited
21/F Cityplaza Three
14 Taikoo Wan Road
Quarry Bay
Hong Kong
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