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Director, Aviation Services
Industry: Travel / Aviation Function: Operations Type: Permanent Location: Macau Post: May 2020
Industry: Travel / Aviation
Function: Operations Type: Permanent
Location: Macau Post: May 2020
Key Responsibilities
  • Deliver on travel services that leave the customer feeling they have experienced the ultimate and absolute seamless and flawless process;
  • Identify and keep abreast of world’s happenings and places, and develop and nurture relationships to ensure that our customers are provided access;
  • Collaborate and coordinate with appropriate divisions/departments in providing and customizing if necessary, the ultimate prestigious experience for the top segmented customers as identified;
  • Manage the aviation department with the aviation professionals to ensure legal, regulatory, technical and safety issues are addressed to top class standards; and provide in-flight service and services which are unparalleled in service concept, delivery in attitude and execution;
  • Manage aircraft operators to ensure cost effectiveness and to achieve excellent customer services quality;
  • Any other projects and/or duties as assigned which may or may not be related to the overall scope described herein, as the individual must be flexible in terms of handling various duties and projects as need.
The Candidate
  • 15 years of aviation operation experience;
  • Ability to think strategically, possess in-depth knowledge in designing and implementing a supreme service quality and crisis management program.
  • Strong leadership and management skills;
  • Demonstrated knowledge of budget planning and financial control;
  • University/College degree in a related discipline.
Work Location



  • Short-listed candidates will be notified via email or telephone within 2 weeks of application.
  • Personal particulars and other information collected are used strictly for recruitment purposes and will cease to be stored in the recruitment database 2 years after your application date.

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Matoon Asia Limited
21/F Cityplaza Three
14 Taikoo Wan Road
Quarry Bay
Hong Kong
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