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Senior Events Services Manager
COMPLETED
Industry: Hospitality & Leisure Function: Operations Type: Permanent Location: Hong Kong Post: July 2016
COMPLETED
Industry: Hospitality & Leisure
Function: Operations Type: Permanent
Location: Hong Kong Post: July 2016
Key Responsibilities
  • Overall responsible for ensuring the smooth operations of all catering and banquet services in the premises.
  • Maintain excellent level of service quality and delivery, food & beverage presentation and quality, cleanliness and safety of venue (front and back of house) and staff.
  • Maintain continuous communications with kitchen operations and other service departments pre, during and post events.
  • Communicate with event organisers and customers to obtain service feedback, introduce and implement service improvements regularly to uplift service standards.
  • Proper and tactful handling of complaints from customers. Ensure that rectification and compensation are just and prevent future occurrence of similar incidents.
The Candidate

  • 5-7 years of hospitality, food & beverage, catering & banquet operations experience.
  • Service oriented, eyes for detail and in-depth understanding of catering and banquet services and operations.
  • Strong communications, interpersonal and problem solving skills.
  • Professional appearance, background in hotels, private clubs, MICE services a plus.
  • PC literate.
  • Languages: Cantonese and English.

Work Location

 Hong Kong

Remarks:

  • Short-listed candidates will be notified via email or telephone within 2 weeks of application.
  • Personal particulars and other information collected are used strictly for recruitment purposes and will cease to be stored in the recruitment database 2 years after your application date.

Contact Us

Matoon Asia Limited
21/F Cityplaza Three
14 Taikoo Wan Road
Quarry Bay
Hong Kong
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