• Responsible for developing the human assets by providing professional training and development services
• Lead Training Department and responsible for establishing a continuous learning and knowledge sharing culture at all levels
• Manage training budget, research course curriculum and appoint external service providers (if required)
• Induct, coach, and mentor new training team members and departmental trainers
• Regularly interact with hotel leaders responsible for people development to ensure individual and functional excellence
• Conduct needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs
• Measure the effectiveness of training courses to ensure a return on investment

• Excellent grooming standards, strong communication and presentation skills
• Thorough knowledge of modern learning and development tools and technique
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Flexibility to respond to a range of different work situations
• University degree and min. 7 years of service training experience
• Languages: native Japanese; English

 Tokyo, Japan