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Senior Restaurant Operations Manager
COMPLETED
Industry: Food & Beverage Function: Food & Beverage Type: Permanent Location: Hong Kong Post: January 2019
COMPLETED
Industry: Food & Beverage
Function: Food & Beverage Type: Permanent
Location: Hong Kong Post: January 2019
Key Responsibilities
  • F&B operations in-charge for 5-6 outlets (independent restaurants and cafè) in Hong Kong.
  • Maintain high visibility during service hours to ensure smooth running of operations, uphold service standards, staff performance, take corrective actions and handle customer queries and complaints.
  • Chair service briefings, recruit and train F&B service staff, cultivate a ‘can do’ attitude and communicate a customer-first culture throughout the establishment.
  • Review staff rosters and holiday plans in compliance with the regulatory requirements.
  • Manage expenses and ensure profitability according to financial goals set by management.
  • Participate and support new restaurant planning, liaise with contractors and monitor renovation processes.
  • Maintain good working relationship with Head Chefs and ensure high quality of food taste and presentation.
  • Report to Group F&B General Manager.
The Candidate
  • Multi-outlet F&B operations and staff management experience is necessary.
  • A natural leader with the confidence and energy to carry out this pivotal role.
  • Customer service-oriented, high regard for self and employees’ physical appearance and posture, restaurant environments and overall customer dining experience.
  • At least 12 years of F&B operations experience, knowledgeable in Japanese and Chinese cuisine is beneficial, experience in fast-service cafè advantageous.
  • New restaurant opening experience.
  • Good industry reputation and references.
  • Professional qualifications in Hotel or Restaurant Management from recognised hospitality institutions.
  • Holder of valid food hygiene course certificates.
  • Good business acumen and understanding of P&L.
  • Good command of spoken and written English and Cantonese.
 
Work Location

 Hong Kong

Remarks:

  • Short-listed candidates will be notified via email or telephone within 2 weeks of application.
  • Personal particulars and other information collected are used strictly for recruitment purposes and will cease to be stored in the recruitment database 2 years after your application date.

Contact Us

Matoon Asia Limited
21/F Cityplaza Three
14 Taikoo Wan Road
Quarry Bay
Hong Kong
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