Head of Service & Maintenance
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Industry: Engineering / Industrial
Function: Senior Leadership
Type: Permanent
Location: Taiwan
Post: March 2024
APPLY NOW
Industry: Engineering / Industrial
Function: Senior Leadership
Type: Permanent
Location: Taiwan
Post: March 2024
Key Responsibilities
- Provide direction and training to superintendents and employees, and regularly communicate company policies, procedures and objectives
- Administer company safety program, perform safety audits and stressing the importance of safety to all employees
- Visit job sites and perform quality audits to ensure that repairs are being completed efficiently and in a cost effective manner
- Proactively identify issues that could potentially affect the overall reliability of the equipment and provide feedback and recommendations for the improvement of future installations
- Review route management and callbacks, making necessary changes to improve profitability
- Provide technical input to sales staff on the scope of work and materials needed to bid repair work
- Enforce Cancellation Reduction Program
- Work with Branch Manager and service and repair Sales Managers to address customers’ needs
- Maintain up-to-date knowledge of all federal, state and local elevator industry code requirements
- Maintain strong familiarity of company products by attending training classes, and reviewing factory equipment updates and supplier goods
- Administer parts program for contract service and repair to meet budget expectations and customer satisfaction
- Perform other duties as may be assigned
The Candidate
- An Engineering degree and at least 10 years of relevant work experience in elevator, construction, industrial, engineering, or related heavy machinery industries
- Min. 5 years in a department head or team leadership position with P&L and people management responsibilities
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
- Strong business acumen and contracts & project management experience
- Fluency in English, Mandarin and local Taiwanese dialect
Work Location
Taipei, Taiwan
Remarks:
- Short-listed candidates will be notified via email or telephone within 2 weeks of application.
- Personal particulars and other information collected are used strictly for recruitment purposes and will cease to be stored in the recruitment database 2 years after your application date.
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